Services We Provide

A secure online account provided by your local Real Property Management office keeps you updated on property activity, including vacancies, leasing, maintenance, inspections and financial reports. Whether you live a few blocks from your rental property or hundreds of miles away, you can monitor the activity of your property from the convenience of your computer, 24 hours a day anywhere in the world.

In addition to your account, the local team of highly-trained staff is there to answer your questions and work with you to get the best return on your investment.

For each day your property is vacant, that’s money out of your pocket. Professional management costs are easily offset by shorter vacancy times. Experienced marketers fill vacancies – faster. Your property is advertised on high traffic rental and classified websites. A professional “For Rent” yard sign adds exposure to capture drive-by prospective tenants. Professional, experienced leasing agents respond promptly to inquiries and advise prospective tenants on details about the property, and show your home in the best possible light.

Prior to marketing and advertising your rental property, experts also advise you in two important areas:

When collections and evictions are necessary, streamlined, automated system ensure that progress is made as quickly as possible, all laws and codes are followed, and no step is missed.

1. Setting a competitive monthly rental rate based on a comprehensive analysis of property condition, upgrades, school districts, location and access to transportation, and area rental market rates.
2. Getting your home ready to rent faster, to a high-quality tenant, by providing recommendations and guidance on how to make your property rent-ready.

Your leasing agent manages the lease signing with the approved tenant, using a professionally prepared lease, and ensures that all proper contracts are executed correctly. During lease signing, the tenant also receives an education that will assist in preserving your property’s value. The tenant also pays all rent, deposits and any fees in accordance with local legal and financial regulations, which are recorded in your online account.

Finally, the leasing agent and approved tenant conduct a walk-through to document conditions. This important walk-through assists in accurately assessing any changes in conditions when the tenant moves out.

Your satisfaction with the service we provide is important, that’s why your Real Property Management office keeps you informed every step of the way. You know when your property is rented, when rent is collected, when a tenant is being evicted, and when maintenance or repairs are needed.

Most importantly, you have round-the-clock access to information about your property from anywhere in the world through your personal online account. Check the status of your property, view important notifications, access monthly financial statements, and get tax reporting information – all at your fingertips when you need it. Access photographs, leases, rents, inspection details, maintenance activity and comprehensive financial reports – for a single property or a whole portfolio.

Whether you live around the corner or across the globe, you can stay informed with what is happening. And if you can’t find what you need, your local office is there to help.

Nothing affects your cash flow more than late or missing rent payments. Rent is collected every month and deposited into your account expeditiously. The collection processes are professional but tough, and Real Property Management staff are extremely diligent in collecting rent through a systematic, timely process.

Tenants are offered a variety of ways to pay rent and incentives for paying rent on time, so you can get your money as quickly as possible. In addition, each tenant is treated respectfully and fairly, as a positive relationship with a tenant leads to timely rent payments as well as better care for your property.

Professional evaluations of your property both inside and out are beneficial to ensure tenants are complying with the terms of their lease and to assess property conditions.

Local Real Property Management offices will typically conduct move-in, periodic, and move-out evaluations. Documentation and photographs from these evaluations assist in determining needed maintenance and repairs to maintain your home’s value and avoid more costly repairs if left unattended. Evaluations also assist in resolving tenant issues that may potentially arise in the future.

Maintenance is a necessary expense in property management, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. In the end, you’ll save time and money and ensure repairs are done in a professional manner, by trustworthy maintenance personnel.

Each Real Property Management office has an extensive network of contractors, vendors and in-house staff to handle property maintenance and repair work. In addition, partnerships with national and local vendors provide discounted equipment and services and assists in minimizing maintenance expenses.

Even with careful placement there is occasionally a tenant who needs to be evicted. Staff members are very knowledgeable in state and local landlord and tenant laws. If a tenant does not pay rent on time or breaches the terms of the lease, the Real Property Management office initiates the proper legal steps necessary, in the fastest possible timeframe, to minimize your costs and get the property leased again.

Many local Real Property Management offices offer eviction protection. For property owners who opt for this plan, the local office will pay for the eviction if they placed the delinquent tenant in the property.

The goal of property management services is to maximize your income and minimize your expenses. To keep track of your income and expenses there is a centralized accounting system. This all-inclusive accounting and reporting system, backed with itemized statements and tax documentation, keeps all your property management financial information organized in one place.

Real Property Management offices provide each property owner client a password protected online account for easy access to financial reports any time you need